It is extremely important to keep monitoring the health of the project to be able to drive it successfully towards completion aligned to the expected outcomes as per the baseline plan. Much similar to the Plan Do Check Act cycle where checking is done to see if the project shape is as per the desired picture after the Plan and Do phases, it is important to check the health of the project even across phases. For example: it is important to see if the planning is being done as per the plan, which means the planning phase health.
We use a combination of various diagnostic tools and techniques to measure the health of the project across phases and suggest corrective and proactive measures. Some of the representative techniques are: heuristic, scientific, empirical and expert judgment etc. We design a set of health points/symptoms that need to be captured and analyze them from the current and future trends across triple constraint (Cost/Resources, Time/Schedule and Scope/Quality) to arrive at the probability of completion of the project within the triple constraint.
While we have a list of symptoms and health check points that we use to measure overall health out of our experience and our enormous archives of best practices and lessons learnt, we use situational and contextual fluency to design our health points accordingly. Sometimes even experts fail in assessing the health because they are using the ‘one size fits all’ approach. It is important to customize the health check by aligning it to the business requirements and management objectives etc.
We have extensive and ever evolving Centers of Excellence (COEs) built around some of the important areas. Those COEs work like labs where there is a constant churn through brainstorming of the experience, best practices, lessons learnt, latest in the field etc. is done. Our services use the valuable inputs from our COEs and in turn extend it to the customers through our quality service.
Some of the 360 degree aspects we look at are: Cost, Quality, Risk, quality and size of the resources, Alignment to requirements (implicit and explicit), Schedule, Employee delight, Team dynamics, Work allocation (quality and quantity), methodologies being used, team interfacing, leadership, stakeholder satisfaction, bleed if any etc. …and much more. It is not a mere checklist but a very effective concoction of heuristic, scientific, process oriented, technical, human and business elements. Please call us to know more about this offering how we can bring enormous value.